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Privacy Policy

1. Introduction
Welcome to DTV Global Services (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

2. Information We Collect
We may collect various types of personal information, including:

  • Identifiers: Names, email addresses, phone numbers, addresses, IP addresses, and other device identifiers.
  • Commercial Information: Products or services purchased, payment information, and feedback.
  • Internet Activity: Browsing history, search queries, and interactions on our website.
  • Geolocation Data: Location information derived from your IP address or mobile device.
  • Recordings: Voice, video, chat, and CCTV recordings from customer service interactions.
  • Professional Information: Employment-related information provided by you.
  • Inferences: Preferences and characteristics derived from your interactions.

3. Sources of Information
We collect information from various sources, including:

  • You, when you provide information directly through our website.
  • Your devices, when you interact with our services.
  • Third-party service providers, such as data analytics companies and marketing partners.

4. Purpose of Collecting Personal Information
We collect and process your information for the following purposes:

  • To process transactions and manage your account.
  • To communicate with you about your orders and promotions.
  • To improve our services and personalize your experience.
  • To prevent fraud and ensure security.

5. Sharing Your Information
We may share your personal information with:

  • Service Providers: Such as payment processors, delivery services, and customer service partners.
  • Advertising Partners: For targeted advertising and marketing purposes.
  • Legal Authorities: To comply with legal obligations or protect our rights.

6. Your Privacy Rights
Depending on your location, you may have rights related to your personal information, including:

  • Right to Know and Access: Confirm whether we are processing your personal information and request access to it.
  • Right to Delete: Request deletion of your personal information under certain circumstances.
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Opt-Out: Opt-out of the sale or sharing of your personal information.
  • Right to Non-Discrimination: No discrimination for exercising your rights.

To exercise your rights, please contact us at:

Email: support@dtvglobalservices.com
Phone: +15703241146


7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is entirely secure.

8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. International Data Transfers
If you access our services from outside the U.S., your personal information may be transferred to and processed in the U.S. We ensure appropriate safeguards are in place.

10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@dtvglobalservices.com
Phone: +15703241146

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